Why choose Hõlp?
Trustworthy service and technology partner for companies operating in the insurance and automotive sectors.
✓ Speed and availability – we provide quick help in any situation
✓ Multilingual service – support in Estonian, Russian, and English
✓ 24/7 support – available around the clock, including weekends and public holidays
✓ Reliable partnership – a wide partner network ensures smooth service delivery
✓ Roadside assistance in Estonia and Europe – reliable help at home or abroad, wherever your client is traveling
✓ Digital solutions and transparency – a trackable process and continuously improved service quality
Services
24/7 Call Center
Claims Handling
Replacement Car
Roadside Assistance
Home Assistance
Digital Solutions
Travel Assistance
24/7 Call Center
Claims Handling
Replacement Car
Roadside Assistance
Home Assistance
Digital Solutions
Travel Assistance
Trusted by
Trusted by
Good to know
Which solution is right for my company?
We tailor our services to your company’s specific needs.
We help create a personalized package to ensure you get assistance quickly and precisely where it’s needed.
Will my company have a dedicated contact person at Hõlp?
Yes, every client is assigned a dedicated account manager — someone who understands your business specifics and ensures that all necessary support services are always accessible quickly and conveniently.
How can I get a quote for my company?
Fill out the inquiry form here or contact us directly.
We’ll discuss your needs and send you a personalized offer tailored to your company’s profile.
How long does it take to sign a contract?
You can get started quickly with standard solutions.
If you prefer a fully customized contract, the process may take a bit longer — depending on the specific characteristics and needs of your business.
What does a Hõlp business client contract cover?
A business client agreement gives you access to Hõlp’s full range of support services:
roadside assistance and replacement car coordination, claims assistance and processing, home and travel support, and 24/7 customer care.
The exact scope of services is agreed upon in collaboration with your company.
What companies can cooperate with Hõlp?
We adapt the service to your business needs — from flexible package solutions to a complete support system. We offer solutions for both small businesses and larger enterprises.
Does Hõlp also provide support outside Estonia?
Yes, thanks to our broad international partner network, we offer support across Europe.
Does Hõlp provide digital solutions for businesses?
Yes, all services are unified on a user-friendly digital platform.
You can manage requests, cases, and invoices easily and transparently — all the necessary information is always at your fingertips.
Does Hõlp also arrange replacement cars?
Yes. Hõlp’s digital platform makes ordering a replacement car easy — from booking to confirmation and invoicing, the entire process is automated to be quick and convenient for both the company and the client.
Does Hõlp provide software for managing claims and damage reports?
Yes, our digital solution allows you to submit and manage claims conveniently and track the entire process from submission to resolution confirmation.
Does Hõlp also help with insurance-related questions?
Yes, our services include damage assistance and cooperation with insurance partners.
We help your company and clients resolve claims quickly, professionally, and transparently.
Can Hõlp’s services be combined?
Yes, our packages are flexible.
You can select only the services you need and add new solutions as your company grows and your needs evolve.
How does Hõlp ensure service quality?
We work with carefully selected partners across Europe and offer 24/7 support.
All cases are tracked and managed through technical systems to ensure the process is always fast, professional, and transparent.
